https://turorcosmetiques.com/
About our privacy policy
Turor BV. cares a lot about your privacy. That is why we only process the data we need to (improve) our services and we treat the information collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.
This privacy policy applies to the use of the website and the services of Turor BV. to which it provides access. The effective date of these conditions is 04/09/2024. The publication of a new version entails the expiration of the validity of all previous versions. This Privacy policy describes the data that we collect about you, the use that is made of it, with whom and under what conditions, if any, this data may be shared with third parties. We also explain to you how we store your data and how we protect it from abuse, as well as the rights you have with regard to the personal data you provide to us.
If you have any questions about our privacy policy, please contact our contact person for privacy issues, whose contact details are listed at the end of our privacy policy.
Data processing
Below you can read how we process your data, where we store it (or have it stored), what security techniques we use and to whom the data can be accessed.
Online store software
MyWebstore
Our online store is developed with the MyOnlineStore software. The personal data that you make available to us for the provision of our services is shared with this party. MyOnlineStore has access to your data to provide us with (technical) assistance and will never use your data for any other purpose. MyOnlineStore is obliged, by virtue of the agreement we have concluded with it, to take appropriate security measures. MyOnlineStore uses cookies to collect technical information about your use of the software, no personal data is collected and / or stored.
Web hosting
MyDomain
We buy web hosting and e-mail services in MijnDomein. MijnDomein processes personal data on our behalf and does not use your data for its own purposes. However, this party may collect metadata about the use of the Services. This is not personal data. MijnDomein has taken appropriate technical and organizational measures to prevent the loss and unauthorized use of your personal data. MijnDomein is bound to secrecy by the contract.
E-mail and mailing lists
Mailjet
EXAMPLE: Our website uses [PROVIDER], a third party that manages the e-mail traffic from our website and the sending of any newsletters. All confirmation emails that you receive from our website and web forms are sent via the servers of the [PROVIDER]. The [PROVIDER] will never use your name and e-mail address for its own purposes. You will find the “unsubscribe” link at the bottom of each email sent automatically via our website. If you click on this link, you will no longer receive emails from our website. This can seriously reduce the functionality of our website! Your personal data is stored securely by the [PROVIDER]. The [AANBIEDER] uses cookies and other Internet technologies that make it possible to know if e-mails are opened and read. The [ADVERTISER] reserves the right to use your data to improve the service and to share information with third parties in this context.
For our regular business email traffic, we use the services of [ADVERTISER]. This party has taken the appropriate technical and organizational measures to prevent the abuse, loss and corruption of your data and ours as much as possible. does not have access to our mailbox and we treat all of our email traffic confidentially.
Payment agencies
iDEAL, EPS, MasterCard, Przelewy24
EXAMPLE: To process (part of) the payments in our online shop, we use the platform of the [SUPPLIER]. The [PROVIDER] processes your name, address and place of residence as well as your payment data such as your bank account or credit card number. The [PROVIDER] has taken appropriate technical and organizational measures to protect your personal data. [The ADVERTISER reserves the right to use your data to improve the service and to share (anonymous) data with third parties in this context. The [PROVIDER] shares personal data and information about your financial situation with credit rating agencies in the case of a request for deferred payment (credit facility). All of the above guarantees regarding the protection of your personal data also apply to those parts of the [PROVIDER’s] service for which it engages third parties. The [PROVIDER] will not keep your data for longer than the legal deadlines allow.
Press review
WebwinkelKeur
We collect opinions through the WebwinkelKeur platform. If you leave a review via WebwinkelKeur, you must provide a name and an e-mail address. WebwinkelKeur shares this data with us so that we can link the review to your order. In some cases, WebwinkelKeur may contact you to comment on your opinion. In the event that we invite you to leave a comment, we share your name and e-mail address with WebwinkelKeur. WebwinkelKeur only uses this data for the purpose of inviting you to leave a comment. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to use third parties for the provision of services for which we have given our consent to WebwinkelKeur. All the aforementioned guarantees concerning the protection of your personal data also apply to the parts of the service for which WebwinkelKeur uses third parties.
Shipping and logistics
DHL
If you place an order with us, it is our duty to deliver your package to you. We use the services of DHL to make deliveries. To do this, we must provide DHL with your name, address and place of residence. DHL only uses this data for the purpose of fulfilling the contract. If DHL uses subcontractors, DHL will also make your data available to these parties.
GLS
If you place an order with us, it is our responsibility to have your package delivered. We use the services of GLS to make deliveries. To do this, we must provide GLS with your name, address and place of residence. GLS only uses this data for the purpose of fulfilling the contract. If GLS uses subcontractors, GLS will also make your data available to these parties.
UPS, FEDEX, TNT, DPD
EXAMPLE: When you place an order with us, it is our duty to have your package delivered to you. We use the services of [SUPPLIER] to make deliveries. To do this, we must communicate your name, address and place of residence to the [PROVIDER]. The [SUPPLIER] uses this data only for the purpose of fulfilling the contract. If the [SUPPLIER] uses subcontractors, the [SUPPLIER] will also make your data available to these parties.
Invoicing and accounting
our own billing system
EXAMPLE: We use the services of the [SUPPLIER] to keep our records and our accounting. We share your name, your address and the details of your residence, as well as the details relating to your order.
This data is used to manage sales invoices. Your personal data is transmitted and stored in a protected manner. The [PROVIDER] is bound to confidentiality and will keep your data confidential. The [PROVIDER] will not use your personal data for purposes other than those described above.
External sales channels
turorparfum.com
EXAMPLE: We sell (part of) our items via the [SUPPLIER’s] platform. If you place an order via this platform, [SUPPLIER] shares your order and your personal data with us. We use this data to process your order. We treat your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.
Purpose of data processing
General purpose of the treatment
We use your data exclusively as part of our services. This means that the purpose of the processing is always directly related to the order you have placed. We do not use your data for the purposes of
(targeted) marketing. If you provide us with data and we use it to contact you later – other than at your request – we will ask for your explicit permission to do so. Your data will not be shared with third parties, except to satisfy accounting and administrative obligations. These third parties are all bound to confidentiality by virtue of the agreement that binds them to us or by an oath or a legal obligation.
Data collected automatically
The data collected automatically by our website are processed with the aim of improving our services. These data (for example your IP address, your web browser and your operating system) are not personal data.
Cooperation in the context of tax and criminal investigations
If necessary, Turor BV. may be obliged by law to share your data as part of tax or criminal investigations carried out by the government. In this case, we are obliged to share your data, but we will resist within the limits of the possibilities offered by the law.
Retention periods
We keep your data for as long as you are our customer. This means that we will keep your customer profile until you inform us that you no longer wish to use our services. If you indicate it to us, we will consider it as a request to be forgotten. This also means that we will not keep your data for more than two years from the last contact or the last transaction, unless legally justified. In accordance with the applicable administrative obligations, we must keep the invoices containing your (personal) data, and we will therefore keep these data for the duration of the applicable period. On the other hand, employees no longer have access to your customer profile and the documents that we have produced as part of your assignment.
Your rights
Under applicable French and European law, you, as the data subject, have certain rights with regard to the personal data that we process or that we process on our behalf. We explain below what these rights are and how you can exercise them. In principle, we only send copies and transcripts of your data to the e-mail address that we already know, in order to avoid abuse. If you wish to receive the data at another e-mail address or, for example, by post, we will ask you to identify yourself. We respond to requests; we manage anonymous data in case they are forgotten. You will receive all copies and transcripts of the data in the machine-readable data format that we use in our systems. You have the right to lodge a complaint with the Personal Data Authority at any time if you suspect that we are using your personal data inappropriately.
Right of inspection
You always have the right to consult the data that we process (or have processed) and that relate to your person or that can be traced back to you. You can make a request to our contact person for privacy issues. You will receive a response to your request within 30 days. If your request is accepted, we will send you, to the e-mail address known to us, a copy of all the data with an overview of the subcontractors who hold this data, indicating the category under which we have stored this data.
Right of rectification
You always have the right to have the data that we process (or have processed) and that relate to you or that can be traced back to you rectified. You can make a request to our contact person for privacy issues. You will then receive a response to your request within 30 days. If your request is accepted, we will send you a confirmation to the e-mail address of which we are aware that the data has been adjusted.
Right to restriction of processing
You always have the right to restrict the data that we process (or have processed) and that relate to you or that can be traced back to you. You can make a request to our contact person for privacy issues. You will receive a response to your request within 30 days. If your request is accepted, we will send you a confirmation to the e-mail address of which we are aware that the data will no longer be processed until you lift the restriction.
Right to portability
You always have the right to have another party execute the data that we process (or have processed) and that relate to your person or can be traced back to you. You can make a request to our contact person for privacy issues. You will then receive a response to your request within 30 days. If your request is accepted, we will send you, to the e-mail address known to us, copies or transcripts of all the data concerning you that we have processed or that we have had processed on our behalf by other subcontractors or by third parties. In this case, we will probably no longer be able to continue providing services, since the secure interconnection of data files can then no longer be guaranteed.
Right to object and other rights
In appropriate cases, you have the right to object to the processing of your personal data by or on behalf of Turor BV. If you object to this, we will immediately stop processing the data until your objection is processed. If your objection is justified, we will provide you with copies and/or copies of the data that we are processing (or have processed), after which we will definitively stop processing. You also have the right not to be subjected to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you think this is the case, please contact our contact person for privacy issues.
Cookies
Google Analytics
On our website, cookies are placed by the American company Google, as part of the “Analytics” service. We use this service to track and obtain reports on how visitors use the website.
This subcontractor may be required, under applicable laws and regulations, to grant access to this data. We have not authorized Google to use the analytical information obtained for other Google services.
Third-party cookies
If third-party software solutions use cookies, this is indicated in this privacy statement.
Changes to the privacy policy
We reserve the right to modify our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy affects the way in which we process the data already collected about you, we will inform you by e-mail.
Company contact details
Turor BV.
Geertruidenbergstraat 129 3086WG Rotterdam the Netherlands T +(31) 020 809 5362 E info@turorcosmetiques.com